This privacy statement covers the site www.iheadphones.co.uk. Because
this Web site wants to demonstrate its commitment to our users’
privacy, it has agreed to disclose its information and privacy practices.
What personally identifiable information
iheadphones collects.
What personally identifiable information third parties collect
through the Web site.
What organization collects the information.
How iheadphones uses the information.
With whom iheadphones may share user information.
What choices are available to users regarding collection, use
and distribution of the information.
What types of security procedures are in place to protect the
loss, misuse or alteration of information under iheadphones control.
How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they
should first contact iheadphones by
email.
Information Collection and Use
Information Collection
iheadphones is the sole owner of the information collected on
iheadphones. iheadphones
collects information from our users at several different points
on our Web site.
Registration
In order to download selected pieces of information, a user must
first complete the registration form. During registration a user
is required to give contact information (such as name and email
address). We use this information to contact the user about services
on our site for which he has expressed interest. It is optional
for the user to provide demographic information (such as income
level and gender), and unique identifiers (such as, username and
password), but encouraged so we can provide a more personalized
experience on our site.
Information Use
iheadphones uses information collected from its website to enhance the
services offered and analyze how we present them on the website; and
gather marketing, sales information and demographics of users.
Profile
We store information that we collect through cookies, log files,
clear gifs, and/or third parties to create a profile of our users.
A profile is stored information that we keep on individual users
that details their viewing preferences. Consequently, collected
information is tied to the users personally identifiable information
to provide offers and improve the content of the site for the user.
This profile is used to tailor a user’s visit to our Web site,
and to direct pertinent marketing promotions to them. We do not
share your profile with other third parties.
Cookies
A cookie is a piece of data stored on the user’s computer
tied to information about the user. Usage of a cookie is in no way
linked to any personally identifiable information while on our site.
We use both session ID cookies and persistent cookies. For the session
ID cookie, once users close the browser, the cookie simply terminates.
A persistent cookie is a small text file stored on the user’s
hard drive for an extended period of time. Persistent cookies can
be removed by following Internet browser help file directions.
By setting a cookie on our site, users would not have to log in
a password or enter details more than once, thereby saving time
while on our site. If users reject the cookie, they may still use
our site. The only drawback to this is that the user will be limited
in some areas of our site. Persistent cookies enable us to track
and target the interests of our users to enhance the experience
on our site. See the “Profile” section.
Some of our business partners use cookies on our site (for example,
advertisers). However, we have no access to or control over these
cookies, once we have given permission for them to set cookies for
advertising.
This privacy statement covers the use of cookies by
iheadphones only and
does not cover the use of cookies by any advertisers.
Log Files
Like most standard Web Servers we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, platform type, date/time stamp, and number of
clicks to analyze trends, administer the site, track user’s movement
in the aggregate, and gather broad demographic information for aggregate
use. IP addresses are tied to personally identifiable information to
enable our Web-based service. We use in house tracking utilities that
uses log files to analyze user movement.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web
Bugs), that help us better manage content on our site by informing
us what content is effective. Clear gifs are tiny graphics with
a unique identifier, similar in function to cookies, and are used
to track the online movements of Web users. The main difference
between the two is that clear gifs are invisible on the page and
are much smaller, about the size of the period at the end of this
sentence. Clear gifs are not tied to users’ personally identifiable
information.
Clear Gifs can "work with" existing cookies on a computer
if they are both from the same Web site or advertising company.
That means, for example, that if a person visited "www.companyX.com",
which uses an advertising company's clear gif, the Web site or advertising
company would match the clear gif's identifier and the advertising
company's cookie ID number, to show the past online behavior for
that computer. This collected information would then be given to
the advertising company [or Web site]. To learn more about our advertising
company’s use of clear gifs, please email
iheadphones.
In addition, we use clear gifs in our HTML-based emails to let
us know which emails have been opened by the recipients. This allows
us to gauge the effectiveness of certain communications and the
effectiveness of our marketing campaigns. If users would like to
opt-out of these emails, please see the Opt-out section.
Communications from the Site
Special Offers and Updates
In the future we may send all new members a welcoming email to
verify password and username. Established members may occasionally
receive information on products, services, special deals, and a
newsletter. Out of respect for the privacy of our users we present
the option to not receive these types of communications. Please
see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. Out of respect for our
users privacy we provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they can deactivate
their account. However, these communications are not promotional
in nature.
Customer Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account we reply
via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need
to disclose personal information when required by law wherein we
have a good-faith belief that such action is necessary to comply
with a current judicial proceeding, a court order or legal process
served on our Web site.
We do not send
random marketing emails to personal email addresses (spam). We conform with
the requirements of the Data Protection Act, 1998.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and
advertisers. These include other design and marketing agencies and
clients of iheadphones. This is not linked to any personally identifiable
information.
These are the instances in which we will share users’ personal
information:
If information is provided to iheadphones that may be considered to be
of interest to an affiliate of iheadphones then the information may be
shared. We take all precautions to ensure that this information is not
disclosed to any other parties.
Service Providers
We partner with other third parties to provide specific services. When
the user signs up for these particular services, we share names, or
other contact information such as name and contact infromation that
is necessary for the third party to provide these services. These third
parties are not allowed to use personally identifiable information except
for the purpose of providing these services.
Business Transitions
In the event iheadphones goes through a business transition, such as a
merger, being acquired by another company, or selling a portion
of its assets, users’ personal information will, in most instances,
be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of
having their information used for purposes not directly related
to our site at the point where we ask for information. For example,
our order form has an ‘opt-out’ mechanism so users who
buy a product from us, but don’t want any marketing material,
can keep their email address off of our lists.
Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications by emailing
our customer services, or by phone listed in our address details.
Users of our site are always notified when their information is
being collected by any outside parties. We do this so our users
can make an informed choice as to whether or not they should proceed
with services that require an outside party.
Links
This Web site contains links to other sites. Please be aware that
we, iheadphones, are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every Web site that
collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site.
Surveys [& Contests]
From time-to-time our site requests information from users via
surveys or contests. Participation in these surveys or contests
is completely voluntary and the user therefore has a choice whether
or not to disclose this information. The requested information typically
includes contact information (such as name and shipping address),
and demographic information (such as zip code). Contact information
will be used to notify the winners and award prizes. Survey information
will be used for purposes of monitoring or improving the use and
satisfaction of this site. Users’ personally identifiable
information is not shared with third parties unless we give prior
notice and choice. Though we may use an intermediary to conduct
these surveys or contests, they may not use users’ personally
identifiable information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend’s name and email
address. iheadphones will automatically send the friend a one-time email
inviting them to visit the site. iheadphones stores this information for
the sole purpose of sending this one-time email and tracking the
success of our referral program. The friend may contact iheadphones by email
to request the removal of this information from our database.
Security
This Web site takes every precaution to protect our users’
information. When users submit sensitive information via the Web
site, their information is protected both online and off-line.
If users have any questions about the security at our Web site, users
can contact iheadphones by email.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users,
it is necessary for us to supplement the information we receive with
information from 3rd party sources.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such
as zip code, phone, email or postal address), or if a user no longer
desires our service, we provide a way to correct, update or delete/deactivate
users’ personally identifiable information. This can usually
be done at the member information page or by emailing
our Customer Support or, contact us by telephone or postal mail
at the contact information listed below].
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem
appropriate so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we
disclose it.
If, however, we are going to use users’ personally identifiable
information in a manner different from that stated at the time of
collection we will notify users via email.
Contact Information
If users have any questions or suggestions regarding our privacy
policy, please contact us at:
iheadphones Limited
New Brooke House
385 Alfreton Road
Nottingham
NG7 5LR
